System Analyst

Title: Engineer - VTC Systems / VTC Managers 

Skills: VTC Systems, Consulting, Configuration/installation
Term: Projects
Length: varies (usually short-term)
Location: US/Canada/NATO countries

Job Description: Candidates must have experience installing, configuring and troubleshooting AV, and VTC equipment a minimum of 4 years. Knowledge of and experience in Audio Visual/ Videoconferencing Integration is a necessity. Responsibilities will include installation of integrated audio-visual/videoconferencing systems, site maintenance and evaluation, as well as ability to recommend upgrades and enhancements.

Sample Skill Set Required:
Audio/Visual equipment, Video Conferencing/Videoconferencing equipment.
Knowledge of Crestron, AMX and utilization of Extron, Gentner, Clearone, Shuer, Autopatch, Tanberg, Polycom, Vtel, Zydacron, PictureTel in an Installation and troubleshooting capacity.
 

• Analyzes requirements for IT and VTC/Multimedia support and recommend preferred solution that optimizes engineering, management, and cost parameters.

• Initiate, test, maintain and troubleshoot new and established VTC links.

• Maintain configurations and settings of  equipment that support the VTC network

• Installs VTC systems on customer site or manages/supervises installation team and provides guidance and configuration information

• Prepare engineering designs for IT and VTC systems and networks.

• Develop and implements detailed installation plans for these projects.

• Develops test plans and test reports for use by the Governance process.

• Prepares and presents training information to technical staff and user personnel. Support and diagnosis the resolution of IT and VTC/Multimedia problems for end users.

• Provide maintenance and support for Polycom Accord MCU 100 bridge.

• Responsible for troubleshooting VTC networks and reconfiguration if needed.

• Respond to Service tickets for assistance, training or troubleshooting on VTC equipment.

• Operate, administer, and maintain the VTC bridge and are required to manipulate the bridge for all VTC attached circuits to provide technical support.

This position may require flexible hours at customers location (US/Canada and NATO countries)

• (a) Minimum required:

• Bachelors degree in IT

• 7 + years experience in LAN/WAN environment

• TCP/IP, encryption, communication, MS Windows XX, NT4.0, Office, 2000, Exchange, Norton Utilities, NT networks with large number of users;

• experience with a variety of network topologies

• experience with IBM-compatible personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation and their supporting hardware to include tape drives, hard drives, network interface cards, and other interface peripherals

• experience with telecommunications software, Windows NT servers, client/server topologies, and a variety of file server hardware.

• (b) US Citizenship required. Secret clearance required Desired: At least 1 year of ADP experience within the last 3 years, including Microsoft Certified Systems Engineer,

• High-quality verbal, written, and public relations skills

 

When submitting resume please also include your financial requirements, terms, availability and be sure that all the required skills are clearly identified on your resume.

 

Please send your resume and contact information to

jobs@STEALTH-iss.com

 

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Title: Network Analyst III
Skills: Network, Analyst, applications, systems, hardware, software, system, test, programming, LAN , analysis, configuration management, management, security, quality, quality assurance, testing, library, ACS, circuits, routers, Help Desk, networks, Computer
Tax term: Projects
Length: varies
location: US


This senior-level professional is a seasoned individual producer who
applies an advanced, in-depth knowledge of technical concepts,
practices and procedures. Incumbents are fully competent to work on
complex assignments and perform a full range of technical support
activities. The incumbent may act as a member of quick-response
user-support team and will often work under demanding deadlines,
operating independently to resolve complex end-user problems. Errors
will likely cause visible delay, expense and/or disruption to the
end-user. May act as a functional/team leader. Individuals must be
able to use mature judgment in assigning personnel without causing
unnecessary delay to client.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.

• Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.

• Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system , using various types of equipment.

• Conducts surveys to determine user needs.

• Analyzes test data and recommends hardware or software for purchase.

• May design and develop complex software interface programs.

• May write technical specifications to send to vendors for bid.

• Assists users to identify and solve complex data and/or voice or other communication problems.

• Develops and writes procedures for installation, use, and

• Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.

• Senior level may provide functional guidance for tasks or individuals.

• Participates with others in technical proposal process.

• May assist others during technical presentations to ACS management and/or clients.

Education and Typical Years of Experience

• Bachelor's degree in a related field, or equivalent work experience.

• Minimum of 5-7 years of related technical support experience.

• Requires advanced knowledge and experience in a full range of technology platforms and systems.

Special Requirements
Monitor network operations utilizing troubleshooting software and
assist the client with resolving any network connectivity issues or
escalate to the appropriate specialist. Analyze connectivity problems,
interpret testing results and determine if the client's
equipment/circuits, vendor connection lines or Company routers are the
cause and initiate measures for prompt rectification. Coordinate
network repairs and dispatch the appropriate vendor/specialist
depending on the error determination. Assist vendors/specialists with
network testing assignments and circuitry repairs designed to maximize
operating capacity. Communicate with clients concerning scheduled
maintenance and availability of the mainframe. Update and interface
with the Help Desk, as well as report weekly on problems or issues
related to client networks and serve as liaison between clients and
vendors/specialists. Bachelor's degree/technical certification in
Computer Science or related field and 5+ years of Network Operations
experience.
 

US citizens preferred.

When submitting resume please also include your financial requirements, terms, availability and be sure that all the required skills are clearly identified on your resume.

 

Please send your resume and contact information to

jobs@STEALTH-iss.com